Refund Policy

All products – unopened – can be returned for any reason. Counting from the time the delivered order is successful, send the items back to us within 30 days and we’ll refund your money.

Once we receive the package. You will receive the full purchase price of your product minus any shipping fees (unless of course, it was our error). If we send you a label the shipping fee is $10.  If 30 days has passed since your purchase, we’re sorry, but we cannot accept this item as a return.

Cases where customers can return orders:

• -Product incorrect description.
• -Defective product due to manufacturer.
• -Product expired.
• -Product is damaged during shipping.

Return & Refund process

We do not provide refunds for tracking numbers that show the item was successfully delivered.  We are not liable for stolen packages or misplaced packages.  We solely rely on the tracking number confirmation as our proof of delivery.  If the tracking number does not show the item was delivered and it has been 10 business days since any update please contact us and we will help.

How to return your purchase:

Important: Do not ship your return back without emailing us first.  

Email mystellarlifestylestore@gmail.com and include: Your order number, First and Last name, Email address and reason for return.  Once we approve your return you’ll then need to ship your return to our main warehouse at: Mystellarlifestyle.com 1385 Hwy 35 Suite #278 Middletown, NJ 07748.  Please include a tracking number so we can monitor the progress of your return.

If you would like us to provide a return shipping label $10 will be deducted from your refund total.

After the order returns to our warehouse. Within 5-10 working days we will issue a refund to your Credit Card.

If you need any further information about your product, contact us via e-mail at:

mystellarlifestylestore@gmail.com